Please inspect your order thoroughly as soon as you receive it and before using the product. This helps ensure any issues can be reported promptly.
Items Eligible for a Return, Exchange, or Replacement
You may request a return, exchange, or replacement within 7 days of delivery if:
- The product arrived damaged.
- You received the wrong item.
- The product has a manufacturing defect.
- The product is significantly different from the photos or description on our website, allowing for slight variations in color due to different screen settings.
Items Not Eligible
We do not accept returns or exchanges for:
- Change of mind.
- Minor creases or folds that may occur during packaging or shipping.
- Damage caused after delivery due to misuse, accidents, improper handling, or improper care.
- Products that have been used, washed (where applicable), altered, or are not in their original condition.
How to Request a Return or Exchange
If your product arrived damaged or incorrect, please contact us within 48 hours of delivery with:
- Your order number.
- Clear photos of the product.
- Clear photos of the packaging (if applicable).
We’ll review your request and get back to you as soon as possible.
