Please inspect your order thoroughly as soon as you receive it and before using the product. This helps ensure any issues can be reported promptly.
Items Eligible for a Return, Exchange, or Replacement
You may request a return, exchange, or replacement within 7 days of delivery if:
- The product arrived damaged.
- You received the wrong item.
- The product has a manufacturing defect.
Items Not Eligible
We do not accept returns or exchanges for:
- Change of mind.
- Minor creases or folds that may occur during packaging or shipping.
- Damage caused after delivery due to misuse, accidents, improper handling, or improper care.
- Products that have been used, washed (where applicable), altered, or are not in their original condition.
How to Request a Return or Exchange
If your product arrived damaged or incorrect, please contact us within 48 hours of delivery with:
- Your order number.
- Clear photos of the product.
- Clear photos of the packaging (if applicable).
We’ll review your request and get back to you as soon as possible.
